About Ricks Livefood

My interest in wildlife specifically; reptiles, amphibians and inverts started at an early age. Many happy hours spent in the local woods searching for newts, frogs, lizards, slow worms and grass snakes to name but a few, led me into keeping various species throughout my childhood. This has continued into adulthood, there has not been a time when I have not kept an animal of some description.

Due to having an extensive collection of animals livefood became a big issue and began to cost a fortune to feed all the hungry mouths. To help with the costs I began to sell some livefood. Demand has reached a point now where a dedicated livefood website is required.

All livefood has subsidised postage and packaing costs.   All prices shown already include VAT.

All reptile related equipment and sundries available at discount prices from all leading manufacturers, email me for details please. 

I work on my own and do not employ anyone. This is a deliberate choice so that Ricks Livefood does not become to large a concern and become unwieldy to manage. Ensuring I have complete involvement with every stage of the business on a daily basis, this maintains high standards of quality.

Aims

• Providing high quality good value feeder items that are freshly packed to order. Outstanding customer service is of paramount importance. 

• To offer a user friendly service where there are no hidden costs and the price you see is the price you pay!     

• All emails will be personally answered by me.

• The website is in its infancy and many exciting sections and special offers will be added over the coming months. So please visit regularly! 

• I sincerely hope you will spend some time viewing the website and any comments that you would like to make will be warmly received, thank you. Rick

Ricks Livefood

Customer Charter

• Full pre and post sales enquiries will be dealt with in a prompt manner via email.

• All customers will be treated with dignity and respect.

• Any complaints received will be dealt with in a fair and timely manner (see terms and conditions )

• All livefood will be freshly packed to order and not be sat on a shelf packaged up waiting to be ordered.   

• All livefood will be well fed whilst held in stock, being fed on, as appropriate, fresh; salad items, fruit, vegetables, wheat bran, and specialist home made food mixes.