Flat Fee Postage

Please note that a flat fee postage rate now applies irrespective of the size of your parcel. The flat rate is £2, I will still continue to subsidise the rest of the packaging and postage costs. Your parcel may cost me a lot more to send than this but you only pay £2. I have had to apply this charge due to the high cost of packaging and postage on average it costs me £5 for the majority of parcels that I send out, often more than this.

 Reduced Prices! 

Prices have been reduced by £2 per item on bulk of; morios, regular mealworms, mini mealworms and buffalo worms.  Individual tub prices have also been reduced down to £2.30 (£2.15 each if you buy six or more tubs!) I hope you agree that the prices still represent good value for money, thank you.     

Background

My interest in wildlife specifically; reptiles, amphibians and inverts started at an early age. Many happy hours spent in the local woods searching for newts, frogs, lizards, slow worms and grass snakes to name but a few, led me into keeping various species throughout my childhood. This has continued into adulthood, there has not been a time when I have not kept an animal of some description.

Due to having an extensive collection of animals livefood became a big issue and began to cost a fortune to feed all the hungry mouths. To help with the costs I began to sell some livefood. Demand has reached a point now where a dedicated livefood website is required.

All livefood has subsidised postage and packaing costs.   All prices shown already include VAT.

All reptile related equipment and sundries available at discount prices from all leading manufacturers, email me for details please.  A selection of captive bred reptiles are also available including Chameleons  which are my speciality.

Aims

• Providing high quality good value feeder items that are freshly packed to order. Outstanding customer service is of paramount importance. 

• To offer a user friendly service where there are no hidden costs and the price you see is the price you pay!     

• All emails will be personally answered by me.

• The website is in its infancy and many exciting sections and special offers will be added over the coming months. So please visit regularly! 

• I sincerely hope you will spend some time viewing the website and any comments that you would like to make will be warmly received, thank you. Rick

Ricks Livefood

Customer Charter

• Full pre and post sales enquiries will be dealt with in a prompt manner via email.

• All customers will be treated with dignity and respect.

• Any complaints received will be dealt with in a fair and timely manner (see terms and conditions )

• All livefood will be freshly packed to order and not be sat on a shelf packaged up waiting to be ordered.   

• All livefood will be well fed whilst held in stock, being fed on, as appropriate, fresh; salad items, fruit, vegetables, wheat bran, and specialist home made food mixes.